CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help! send us an email at buyknittings@gmail.com

FAQ

 
How do I track my order?
 

ALL orders have a 2 week minimum turn around unless specified by the owner. Upon completion of your order you will receive a number from the USPS showing the tracking number where you can track your package.

 

 

 

What are your delivery options?
 

There will be a $5 delivery fee on all orders due at the time of delivery or before.  There will be a $3.50 shipping fee on all orders shipped within the US.  International orders will have a $10 shipping fee.

 

 

How do I return an item?
 

If you are unhappy with your order and need to return and order you must first speak with the owner via email or phone. NO REFUNDS WILL BE ISSUED! Store credit will be available at the owner's discretion 

Knittings & Things is a small business and we thrive on customized items and serving our customers the best way possible. 

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